
Welcome to the Heart of London Club, our loyalty club for employees in the West End. Enjoy the best of central London with exclusive discounts, offers and experiences from across our iconic district.
Exclusives
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Interested in enhancing your company’s employee package and offering membership to your staff? Fill in your company details below and we will be in touch with more information.
PARTICIPATE
Promote your business to our local employee community of over 1500+ employees. Through the app, your business can list an offer, experience or run a monthly competition. For further information, Email Heart of London.
FAQs
For Employees
How do I join?
Download our Heart of London Club App and follow the sign-up instructions within the app. If you are eligible, you will receive an email confirmation within 48 hours to verify your account.
Can I sign up even if I do not have a company email address?
An email address with your company domain is preferred, though if you do not have one, a gmail address (or equivalent) is acceptable.
Why am I unable to sign up?
The club is exclusively available to employees working in the Heart of London business district. If your business is located outside of the area, unfortunately you will not be eligible to join.
What does the Heart of London app do?
The app allows you to browse and redeem all available employee exclusives in the area. You can also use it to enter our competitions to win fantastic prizes and priceless experiences. See the ‘Getting Started’ guide in the account section of the app for more information.
How do I redeem an offer?
Redemption instructions are unique to each offer and will be detailed in the listing. For some offers, you will be asked to present the offer on your device at the premises. Other offers, such as online bookings, may require you to visit a website and enter a promo code, or contact a particular staff member.
How do I enter a competition?
You must opt-in to receive the Heart of London Club newsletter to stay updated with our latest competitions. You will need to visit the chosen destination and scan the QR code to enter.
How long is my account valid for?
Your account is valid for the duration of your employment at a company within the Heart of London business district. If you have not redeemed an offer or entered a competition in over 6 months, you will be notified that your account has been inactive.
For Employers
Is it free for our staff to join the Heart of London Club?
If your organisation is a member of Heart of London Business Alliance or is located within the Heart of London business district, there is no cost for you or your employees to join the Heart of London Club.
Can we include the Heart of London Club in our staff benefits package?
Absolutely – we would love for our businesses to be ambassadors of the Heart of London Club and to encourage their staff to sign-up. Contact heartoflondonclub@heartoflondonbid.co.uk for more information.
For Businesses
How can my business promote an offer on the Heart of London Club app??
Please complete our online form or get in touch with us directly at heartoflondonclub@heartoflondonbid.co.uk for more information.
How can we get involved in a Heart of London Club competition?
Competitions are a great way to engage the employee community – if you have a prize you would like to give away, e.g. theatre tickets, behind-the-scenes tour, VIP menu tasting, luxury hamper, please get in touch with us directly at heartoflondonclub@heartoflondonbid.co.uk.
What sort of employee exclusives can we run?
You can run several different types of employee exclusive, from a discount or a giveaway, to a tailored experience or behind-the-scenes tour, to presale or VIP access. All ideas are welcome!
Can we determine our own T&Cs?
Yes – each business can determine their own terms, validity dates and exemptions to be included in the offer listing. Offers can be rolling or short-term.
How is engagement measured?
Our newly launched app tracks offer redemption and allows us to collect data on how people interact with businesses across the area, providing valuable insights on customer behaviour to participating brands.
If your question is not listed, please contact heartoflondonclub@heartoflondonbid.co.uk.