Sustainability Hub
The Sustainability Hub gives easy access to a wealth of resources that will assist your business in making progress towards reducing your carbon impact.
Climate change and related environmental challenges have a direct impact on how people experience the Heart of London area and the performance of the West End economy.
We are therefore committed to working in partnership to migrate the West End to a net zero carbon economy, supporting our businesses’ transition to even more sustainable ways of operating and support Westminster’s target to reach net zero by 2040.
Member Sustainability Toolkit
Supplied by Veolia, select from six accessible services, many free and many at a discounted rate.
Sustainability Audits
The audits review a business’s carbon and wider environmental impacts, as well as identify potential cost savings. The audit also provides your business with a comprehensive report that encompasses a framework of actions and a roadmap to net zero.
It takes into account compliance, funding, auditing, waste reduction and recycling, procurement, transport, water use including water reduction, rainwater capture and reuse, and decarbonisation.
Veolia’s offering uses VR, enabling you to visualise changes to be implemented, in addition to being used across marketing and communications. The cost of the Sustainability Audit depends on your building and business, its complexity and the level of detail required.
Net zero carbon delivery support
Members can access bespoke support and project management from Veolia on the delivery of actions provided from your sustainability audit. The service includes retrofitting, access to Veolia’s management system Hubgrade, street servicing and deliveries consolidation, compliance, funding advice and detailed energy audits.
Waste reduction and recycling services and advice
Commercial Waste Services provided by Westminster City Council and Veolia offers members 10% discount on waste services and 20% discount on recycling services. Conducted by a predominantly electric powered fleet, using the same provider contributes to the reduction in fewer vehicles on the road and better air quality. Members can also access free advice on the ‘Simple Recycling’ changes which are being introduced by the Government from 31 March 2025.
Circular economy advice, solutions and products
Alongside providing advice to businesses, Veolia can help you switch to circular economy ways of working with products such as seating, flower beds, street bins and sculptures.
Electric vehicle infrastructure
Members can access a range of electric vehicle charging solutions to meet carbon reduction targets and contribute to improving air quality in the West End.
Biodiversity monitoring
Technology, provided by Leko in partnership with Veolia records sounds to determine the presence of wildlife to gather data and promote biodiversity. This non-invasive monitoring tool provides data-informed recommendations and is housed in a wooden box that is safe from the elements.
Westminster Sustainable City Charter
HOLBA are proud participants in the Sustainable City Charter.
The Sustainable City Charter is a collaborative framework for decarbonising and driving the sustainability of Westminster’s buildings. Covering themes such as energy, procurement, transportation and waste, it offers valuable support and guidance and aims to promote local knowledge-sharing and transparency around climate action.
Supported by Westminster Property Association and Westminster City Council, the charter encourages sustainable working practices across non-domestic buildings in Westminster and contains eight commitments for reducing carbon emissions.
These include:
- Energy use
- Procurement
- Transport
- Waste and deliveries
- A commitment to net zero buildings by 2040
We encourage members to sign-up to the charter here.
Sustainability Group
Our group meets quarterly to discuss issues and bring together ideas and actions. We welcome guest speakers and will be reporting on HOLBA and Veolia’s success measures in the West End. The only commitment needed to attend is a commitment to work towards net zero. To join, email: katie@holba.london.
