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Sustainability Hub

The Sustainability Hub gives easy access to a wealth of resources that will assist your business in making progress towards reducing your carbon impact.

Net zero by 2040

Climate change and related environmental challenges have a direct impact on how people experience the Heart of London area and the performance of the West End economy.

We are therefore committed to working in partnership to migrate the West End to a net-zero carbon economy, supporting our businesses’ transition to even more sustainable ways of operating and supporting Westminster’s target to reach net zero by 2040.

Ways you can take action now:

Member Discount

Becoming a sustainable business shouldn’t cost the earth: Veolia and Westminster City Council’s (WCC) Commercial Waste Services offers HOLBA members a 10% discount on waste and 20% discount on recycling services.

Veolia

The Sustainability Toolkit

Supplied by Veolia, select from six accessible services, many free and many at a discounted rate.

Sustainability Audits

The audits review a business’s carbon and wider environmental impacts, as well as identify potential cost savings. The audit also provides your business with a comprehensive report that encompasses a framework of actions and a roadmap to net zero.

It takes into account compliance, funding, auditing, waste reduction and recycling, procurement, transport, water use including water reduction, rainwater capture and reuse, and decarbonisation.

Veolia’s offering uses VR, enabling you to visualise changes to be implemented, in addition to being used across marketing and communications. The cost of the Sustainability Audit depends on your building and business, its complexity and the level of detail required.

Net zero carbon delivery support

Members can access bespoke support and project management from Veolia on the delivery of actions provided from your sustainability audit. The service includes retrofitting, access to Veolia’s management system Hubgrade, street servicing and deliveries consolidation, compliance, funding advice and detailed energy audits.

Waste reduction and recycling services and advice

Commercial Waste Services provided by Westminster City Council and Veolia offers members 10% discount on waste services and 20% discount on recycling services. Conducted by a predominantly electric powered fleet, using the same provider contributes to the reduction in fewer vehicles on the road and better air quality. Members can also access free advice on the ‘Simple Recycling’ changes which are being introduced by the Government from 31 March 2025.

Circular economy advice, solutions and products

Alongside providing advice to businesses, Veolia can help you switch to circular economy ways of working with products such as seating, flower beds, street bins and sculptures.

Electric vehicle infrastructure

Members can access a range of electric vehicle charging solutions to meet carbon reduction targets and contribute to improving air quality in the West End.

Biodiversity monitoring

Technology, provided by Leko in partnership with Veolia records sounds to determine the presence of wildlife to gather data and promote biodiversity. This non-invasive monitoring tool provides data-informed recommendations and is housed in a wooden box that is safe from the elements.

Sustainability Group 

Our group meets quarterly to discuss issues and bring together ideas and actions. We welcome guest speakers and will be reporting on HOLBA and Veolia’s success measures in the West End. The only commitment needed to attend is a commitment to work towards net zero.

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Reports & Strategies:

The race to net zero is the economic opportunity of the 21st Century. HOLBA’s Net Zero Carbon Strategy will help West End businesses with their plans to achieve it. London’s businesses continues to show how we can continue to grow our economy while both mitigating the impact, and adapting to the reality of climate change.

Mete Coban MBE - Deputy Mayor for Environment and Energy