The Experience Economy
June 2025: The Government recognises the Creative Industries as a key growth sector in its Industrial Strategy
Recognising the West End as a single international centre.
The West End is one of the world’s most powerful urban economies where culture, hospitality, retail, entertainment and the night-time economy come together at scale.
But while it already operates as one connected destination, it isn’t treated that way. There is no single boundary, no shared plan, and decisions are split across multiple organisations.
That’s holding it back.
That’s why we are calling for the whole of the West End to be formally recognised and designated as an International Centre.
A shared approach that brings together strategy, investment and decision-making so the West End can succeed as a single, world-class destination.
The West End thrives on a mix of culture and commerce. But right now, businesses and investors face unnecessary barriers that make it harder to invest and innovate. And visitors and residents face congestion and accessibility challenges.
The West End is facing global competition. Leading world cities are increasingly adopting dedicated frameworks for their most important economic and cultural districts.
From New York to Paris to Sydney, major international centres are being managed as distinct, high-priority ecosystems, with priority economic zones, clear governance and dedicated investment.
Other entertainment districts aren’t waiting for permission to act. The West End shouldn’t either.
Today, the West End faces complexity where clarity is needed, and fragmentation where coordination would unlock improvements.
A better public realm | A 24-hour economy that works | A more coherent policy environment | Stronger place coordination | Proportionate investment |
| Co-ordinated investment in safe, attractive, inclusive and high-quality streets and spaces that support dwell time, spending and experience. | Improved coordination across transport, servicing and night-time activity to support a thriving, accessible and safe evening economy. | Streamlined and modernised planning and licensing approaches that reflect the West End’s unique economic profile, enabling new experiences. | More aligned safety operations, congestion control and waste management across agencies, boroughs and partners. | A framework that better matches the West End’s economic importance to the UK economy with appropriate, sustained investment. |
By embedding a new West End International Centre in the London Plan, the area can then establish a single, unified geography and economic growth plan.
It would align boroughs, BIDs, statutory agencies and partners around one shared framework, supported by a dedicated interdisciplinary coordination function.
To find out more, please contact Matt Simms: MattS@holba.london
The West End is a global player in a global competition. Other entertainment districts aren’t waiting for permission to act. The West End shouldn’t either
Ros Morgan, Chief Executive, HOLBA
June 2025: The Government recognises the Creative Industries as a key growth sector in its Industrial Strategy
May 2025: The draft of the new London Plan presents an opportunity for a relook at London’s spatial strategy
May 2025: New Nightlife Taskforce announced by the GLA, and After Dark Strategy consultation launched by Westminster City Council
April 2025: Government and GLA announce trialling new powers for Mayoral licensing control
February 2025: Mayor of London recognises the Experience Economy as a key sector in his Growth Plan